06 December 2021

B2B Sales System — What is It, How Does It Work


How Does the B2B Sales System Work?

A B2B sales system automates the cooperation of suppliers and buyers, enabling both to optimize operating costs. Let's look at what is a B2B sales system and what are its operating principles based on the example of the AGORA platform.

What is the B2B Sales System?

B2B sales system — is an automation of the company's interaction with wholesale and retail customers. It allows:

The company AGORA has developed a B2B system for businesses operating within e-commerce. All the activities related to customer service, starting from the first call and up to concluding a deal, can be carried out through AGORA's B2B system, the B2B portal.

To operate within a B2B system, you should integrate the catalog of products or services with the accounting system and register accounts of the supplier and contractors. Next, you should train your staff. After these steps, you can start working with the system.

You can set up an algorithm of employees' actions. The B2B system provides comments on every step, keeps all the information about interactions with customers, generates reports, helps to keep financial affairs and document flow. Also, it allows you to analyze all sales processes.

That principle is used by the B2B portal AgoraB2B.com, designed to trade within the e-commerce market.

What is the B2B Sales?

B2B sales is a set of actions to organize trade within the environment of wholesalers, large companies operating in the B2B market. The sales subjects in this area are suppliers (wholesale companies and their sales managers) and buyers (wholesale companies and their procurement managers). The same company can act as a buyer in one segment and as a supplier in another. Buyers in B2B usually fall into the following categories:

Sales objects are goods or services that are sold by the vendor. These can be:

The goals of b2b customers are the promotion and profit of the company. Purchasers pay attention to price, quality, time, reliability, and terms of delivery. Often special conditions, like volume or frequency of delivery, can be decisive in choosing a supplier.

As a rule, a company's purchasing strategy is focused either on the value of the product (product quality) or on the cost of the product. The task of a B2B sales company is to identify customer needs or problems and provide solutions.

Features of business in B2B:

These business features contribute to the development of a non-traditional B2B sales channel — B2B sales systems. Systems like AGORA's B2B portal allow suppliers to be flexible in responding to market requirements and successfully solve buyers' problems.

How does the B2B system work?

The B2B portal allows you to quickly import data from price lists and catalogs, connect supplier accounting systems and display the availability of goods in stock. Next, you will need to register accounts for sales managers and purchasing managers of the client company. After these steps, you will be able to set up:

By implementing a B2B portal in your company, you will optimize collaboration with wholesale customers and speed up their servicing.

The B2B sales system: principles

B2B portal will help to implement an algorithm considering the experience of many procurement and sales managers working in B2B e-commerce, the knowledge of AGORA experts, and specialists of AGORA collaborating companies.

After downloading the supplier's catalog or price lists, you can connect warehouse accounting systems to the B2B portal. The buyer gets real-time access to this data and can order available items.

The entire sales process, along with customer consulting, splitting an order into batches or vice versa, combining multiple orders into a single one, invoicing, payment, and EDI can be carried out through the B2B portal.

The benefits of a B2B portal are the opportunity to analyze sales data and to use a variety of B2B internet marketing tools depending on the results. B2B portal extends your marketing management capabilities within the B2B sales system. Its tools allow you to:

Summary

B2B sales system is an opportunity to improve company performance by automating managers' work and using their resources to increase B2B sales. With the AGORA B2B portal, you will absolve your staff from the mechanical work, speed up customer servicing, reduce errors by removing the human element, and be able to analyze sales and focus maximum efforts on effective marketing.