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Our Case Studies

We have been developing and implementing efficient B2B e-commerce solutions for more than 10 years. Within this period, we have successfully implemented over 500 projects of various complexity levels. This section shows some B2B and B2C case studies of our solutions.

Would you like a complete list of implemented solutions? Do you need consulting? Our manager is always ready to help!

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michelin site preview

Michelin

MICHELIN has been manufacturing tires using its technology since 1891. The assortment is not limited to models for cars. There are also tires for bicycles and scooters, mopeds, trucks, commercial and public transport, used for construction, agricultural machinery, and even for aircraft and space devices. In addition, Michelin is a recognized leader in restaurant guides ("Red Guide") and other types of maps.

Product:

B2B Marketplace, Automotive

michelin logo
Solution from agora:
  • Cloud-based B2B marketplace from AGORA to automate MICHELIN's trilateral supply chains: 102 distributors, more than 10,000 buyers and 28 dealers.
  • Automating transactions for different types of tires with a BPM module.
  • Personalized catalog, prices and personal accounts for dealers and other contractors. Assignment of different access rights.
  • EDI (electronic document interchange), including approving contracts of new contractors in the customer's business system, which takes only 10 working days instead of 20 days without automation.
  • Online control of vendor stock (synchronized product-matching).
  • Timely aggregation of master data (product offerings), collecting statistics and analytics.
  • Constantly updated sales history of the distribution network, which enables Michelin to forecast delivery volumes to its warehouses up to 50% more accurately.
  • Intelligent search engine ElasticSearch with single or full-text search options.
pjsc enel site preview

PJSC Enel

PJSC Enel is an energy company focused on generating electricity and heat and further selling them on the B2B market. The international energy group Enel is among the largest corporations in the sector. In 2015, it was ranked 5th on the Fortune as a company with a significant impact on global socio-environmental issues.

Besides, the power generating company PJSC Enel provides electrical and heat supply to the industrial sector and household consumers.

Product:

B2B Marketplace, Shop of Idle Assets

pjsc enel logo
Solution from agora:
  • AGORA-based marketplace integrated with SAP developed for PJSC Enel to sell idle assets. It supports import and export of master data from SAP system which runs PJSC Enel business processes.
  • The AGORA-based B2B marketplace enables the sale of unused and idle raw materials, goods, and inventories balances used for production and commercial activities of PJSC Enel.
  • The B2B e-shop is a secure web portal. It is a B2B marketplace, for buyers interested in purchasing idle goods at a good price.
  • The marketplace provides a personal account for each buyer to access a current catalog uploaded from SAP.
  • A manager of PJSC "Enel" works on the site. He controls the uploading of information and sets prices for idle and unused items displayed in the catalog. The data of the product catalog is regularly updated. Online orders can be placed 24/7.
  • Notifications about new purchases and other customer requests are quickly displayed online for managers. This enables efficient and fast communication with partners.
  • Engaged users of the marketplace for idle assets can be registered on the marketplace and can participate in purchasing raw materials or goods in several ways:
  1. Purchasing according to the auction model. The goods are offered at the minimum acceptable price, but the selling company PJSC Enel aims to get the highest price for the item sold at auction.
  2. Buying items from the catalog at a fixed price.
  3. Communicating with the vendor's manager to request a discount or to place an order directly.

The result of this B2B e-commerce case study is the AGORA-based B2B marketplace of PJSC Enel. It is a wholesale portal with an auction sale feature. Such a solution ensures the highest prices for the seller. At the same time, interested B2B buyers have an opportunity to purchase goods on favorable terms. It improves the service of orders and maintains the loyalty of the wholesale buyers who use the online system.

dunlop tires site preview

Dunlop Tires

Dunlop Tires is a large retail and wholesale distributor of a wide range of tires and rims manufactured by well-known brands such as Michelin, Goodyear, Bridgestone, Yokohama and many others. The company has been one of the leaders in its market segment for more than 15 years.

Product:

B2B Portal, Automotive

dunlop tires logo
Solution from agora:
  • AGORA-based cloud B2B portal able to handle heavy loads, high sales volumes, and the simultaneous activities of hundreds of dealers.
  • Dealer portal designed around the needs of the tire market: lots of small buying companies and urgent book tires for a specific customer.
  • Initially, Dunlop Tires preferred a standard AGORA backend with a basic interface for its B2B portal. It was customized in design and usability in a short time. A modern SPA application model with React JavaScript was used for this purpose.
  • A standard component base was used for comfortable implementation. In this way, the development of custom components was avoided, thus speeding up the implementation process.
  • A personal account with personalized prices, catalog, contracts and special offers is provided for each user in a one-stop-shop.
  • The wholesale portal is integrated with ERP. Balances of goods are available in real-time. Reservation is available. External API allows dealers to integrate into a B2B personal account on the portal.
  • Electronic document interchange for sales transactions and other documentation is available within the portal.
  • Export Manager module (PIM, or Product Information Management) for uploading or exporting data to other systems, for example, to external marketplaces or online shops. The selection by assortment and filter for uploading the required content in different formats (Excel, Yml, or others) is available.
  • Automatic collection of analytical data and generation of reports.
lesaffre site preview

Lesaffre

Lesaffre is a manufacturing company founded in 1853. It is one of the world leaders in manufacturing yeast and other fermentation bases. It has 66 plants in 185 countries.

Product:

B2B Portal, Manufacturing

lesaffre logo
Solution from agora:
  • A cloud-based B2B platform automating the acceptance of bulk orders and multi-stage order management and approvals. Apart from increased overall efficiency, it has significantly reduced the workload of managers and other employees of CustomerService.
  • Improved quality and significantly reduced time of orders processing due to automated sales of the 5 plants.
  • Personalized product catalog and users’ accounts.
  • Electronic document interchange.
  • Integration with SAP R3 in IDOC format at the level of orders exchange, synchronization of data on materials, balances, and prices.
  • A mechanism for customer procurement planning.
  • An analytical system with detailed reports. Built-in end-to-end analytics of the transaction processing enabled optimization of shipment processing, reduced the probability of errors, and eliminated bottlenecks.
nanotech website preview

Nanotech

The company Nanotech was established in 2004. It is engaged in the development and production of lubricants with various applications and characteristics.

Product:

B2B Portal, Manufacturing

nanotech logo
Solution from agora:
  • A cloud-based B2B platform developed to automate and simplify the process of accepting and processing wholesale orders with reservations and other features.
  • Saving managers' time spent on customer support during the sales process and after order placement.
  • Personalization of a personal account, catalog, and price lists for dealers.
  • Bi-directional integration with ERP.
  • Electronic document interchange.
  • The up-to-date information on the transaction progress, documentation status and all necessary statistical data.
  • Convenient ElasticSearch module for fast full-text search.
bohrer site prev

Bohrer

Bohrer is a large importer of fasteners and hand tools and accessories for power tools. Extensive and diverse supply from China, Europe.

Product:

B2B Portal, Wholesale

bohrer logo
Solution from agora:
  • B2B portal for Bohrer trading company with automated processes for orders and shipments.
    Saves the time of sales managers on order processing and the time of account managers on post-sales customer management.
  • Personal accounts, catalogs and prices with personalized terms for partners.
  • Electronic document interchange.
  • Portal with reservations.
  • Bi-directional integration with ERP.
  • Full-text search engine ElasticSearch.
  • Statistical and analytical reports and other relevant information.
autoexpert site prev

AutoExpert

The large company Autoexpert specializes in wholesale and retail sales of tires and rims both for cars and trucks, building transport, loading equipment and public transport vehicles.

It works with both small companies and large retail networks in the wholesale segment. In addition to selling goods via the wholesale online shop, the company has a fleet of vehicles to deliver ordered tires all over the country. The company has workshops for tire fitting and repair works, both in-house and outside.

Product:

B2B Portal, Automotive

autoexpert logo
Solution from agora:
  • AGORA portal simultaneously providing online service to many users with different levels of access: from large corporate clients, service companies to small dealerships and car repair shops.
  • Wholesale online shop provides a concise standard interface based on a constructor and with bi-directional integration.
  • Personal account for each user with individual contracts, prices, catalog, special offers.
  • Option to purchase online with processing documentation via EDI within the AutoExpert B2B portal.
  • Multi-step transactions based on the workflow configurator: multiple steps can be created for each transaction by configuring specific permissions for users, as well as automatic actions of the b2b system.
  • Export Manager (Product Information Management) to upload product information to external marketplaces, online shops, or other systems. Sorting by item and by categories is possible. Different export formats are available (Yml, Excel, etc.).
  • The intelligent search engine ElasticSearch allows selecting items by wheel size, vehicle model, manufacturer and other characteristics.  A proprietary compatibility database (product-matching) is used to ensure the most accurate and fastest search.
  • Automatic analytical data collection and report generation.

Solution features. Within this b2b e-commerce case study a new model of implementation was carried out for the B2B portal of AutoExpert. A personal product manager was assigned by AGORA. Full outsourced technical support was provided: from obtaining customer needs to delivering specific technical solutions. Convenience provided: direct communication with the developer. A specialist from the AGORA side was provided, instead of a manager from the customer's company. This results in a direct and correct solution to the customer's request, with control of the final technical solution. Maximum professionalism and experience in implementation support.

commega site prev

Commega

The company Commega (MDK) is a distributor of products from the FMCG segment - consumer goods, including household chemicals, home and garden products, outdoor activities, and many other categories.

Product:

B2B Portal, Wholesale

commega logo
Solution from agora:
  • Platform performing at an optimum level even with large loads: over 10,000 products, around 8,000,000 prices, more than 40 foreign and domestic brands, thousands of dealers, and regional network partners. Individual price types are provided for each customer.
  • Personalized terms for each user. User-friendly standard functionality is implemented with an individual approach.
  • Complete order management: the system supports the full cycle of order processing.
  • Latest AGORA developments are used like splitting data streams (3 streams simultaneously). This enables fast processing of large amounts of data: different prices, products, baskets, up-to-date stocks, and other details. The data processing priority can be customized.
  • Successful integration with ERP Sales Management.
gedore site prev

Gedore

Gedore is a world-renowned company. It was founded in 1919 and specializes in manufacturing professional hand tools and associated products.

Product:

B2B Portal, Wholesale

gedore logo
Solution from agora:
  • AGORA-based cloud B2B platform developed to automate the acceptance and processing of wholesale orders, dealers and other partners’ support.
  • Personal accounts, price lists, and catalog items with personalized terms for each customer.
  • Full cycle EDI.
  • Integration with ERP.
  • Options and built-in modules to save managers' and other staff's time due to process automation.
  • Statistical and analytical reports, up-to-date information on the progress of a transaction, the progress of documentation processing, and other important data.
  • Smart search engine ElasticSearch.
dixel site prev

Dixel

The company Dixel is engaged in supplying car lighting, ignition units, car windows, and other related categories of the automotive business. It has been successfully operating on the market since 2008. There are several thousand items in its catalog. 

Product:

B2B Portal, Automotive

dixel logo
Solution from agora:
  • A complex task of pricing with converting price tags has been performed. As some items from the company's catalog are imported, their prices are automatically converted into rubles on the platform at the current exchange rate of the Central Bank.
  • All price changes are integrated within the catalog with the ability to display prices individually according to product groups and user requirements.
  • Personalization of the catalog, price list, special offers, and other services for each dealer.
  • A rather difficult (for the unique features of this case) and crucial task of integration with ERP was solved.
  • Good functioning of all system components, despite the difficulties of organizing processes and real-time price conversion.
  • 70% Automation of business activities has been achieved, freeing up valuable resources to improve customer service and optimize sales.
  • Easy and user-friendly operations due to the implementation of the full-text search engine ElasticSearch and other features.
tires 3p site preview

Tires 3P

AutoComplex Tires 3P is a large company established in 2005. It specializes in selling spare parts and providing a wide range of services related to the service and diagnostics of cars and off-road vehicles.

Product:

B2C Marketplace, Automotive

tires 3p logo
Solution from agora:
  • Handy B2C marketplace aimed to automate the process of tires and rims retailing.
  • Personal accounts with different access levels.
  • Electronic document interchange.
  • Displaying the advertisements for used tires and rims.
  • Integration with ADRIVER advertising platform.
  • Automatic matching of suppliers' price lists with the current catalog of goods.
  • Statistics and analytics on stock balances, number of orders, and other indicators.
  • Full-text search engine ElasticSearch.
limak site preview

Limak

Limak has been engaged in the manufacturing and wholesale distribution of bakery products, flour, pasta and confectionery since 1992.

Product:

E-Procurement, Manufacturing

limak logo
Solution from agora:
  • The Agora-based electronic tender system according to the Federal Law №223  for Limak: procurements, requests for prices, tenders, commercial proposals, reductions and other operations.
  • Reducing costs and maximizing the competitiveness of the procurements due to processes automation.
  • Personalized private account for each user of the system.
  • Electronic document interchange with digital signature option.
  • Integration with ERP.
  • Building the completed SCM (Supply Chain Management) cycle within the platform.
  • Smart Search Engine ElasticSearch.
dekomo site prev

Dekomo

The company DEKOMO has been engaged in the wholesale of lighting systems for home interiors, as well as models for offices, shops, and special lighting for industrial companies since 2010. The wholesale of upholstery and cabinet furniture, decorative items and textiles has been chosen as an additional business line.

Product:

B2B Marketplace, Wholesale

dekomo logo
Solution from agora:
  • B2B service portal for dealers and online shops can perform at an optimum level even with large loads: several hundred dealers, more than 150 lighting brands, more than 100 furniture brands, 44 decor brands and 52 textile brands.
  • Automation of a complex order management system.
  • Deep personalization of pricing, assortment, and personal accounts for partners.
  • Electronic document interchange.
  • Bi-directional integration with ERP 8.3 MT.
  • Possibility to reserve balances from suppliers.
  • Scaling sales without additional resources and workforce.
  • Full-text search engine ElasticSearch.
  • Mobile application for iOS and Android OS.
  • Significant savings of financial resources for the company due to eliminating the permanent hiring of managers for processing orders and advising customers. These operations are handled perfectly and automatically by the AGORA-based b2b platform.
fabrikant site preview

Fabrikant

Fabrikant is a federal e-shop founded in 2005. It is one of the acknowledged leaders in the e-commerce market. Nowadays the portal is used by more than 10,000 buyers and 630,000 suppliers.

Product:

B2B Marketplace

fabrikant logo
Solution from agora:
  • E-store for low-value procurements in compliance with to legislation can perform at an optimum level even with large daily loads.
  • Personalized private accounts for suppliers and customers.
  • Electronic store for customers without authorization.
  • Automatic matching of five lots according to the request at the best price and with the best delivery time.
  • Integration with the Fabrikant TP API.
  • Online support, including a chat with the manager.
  • Compared to the classic model of the procurement solution "Fabrikant", the platform, described in this b2b e-commerce case study, allows customers to find the best prices and the best suppliers for small procurements at least 2-3 times faster and more efficiently.
hubstock site prev

Hubstock

The Hubstock service focuses on the supply to food processing companies. It enables profitable sales and purchases of raw materials, food ingredients and materials, special equipment, and other components necessary for the complete supply to food manufacturing.

Product:

B2B Marketplace, Wholesale

hubstock logo
Solution from agora:
  • AGORA-based Cloud b2b platform for Hubstock to purchase ingredients, automating the acceptance, registration and processing of wholesale orders.
  • Saves managers time on customer support.
  • Personalized prices, personal account and catalog for each partner.
  • Powerful database of regulatory information: master ingredients cards and integration with State Standard requirements.
    EDI, including multi-step transactions and fast contract approvals.
  • Integrated product constructor to accept only consistent product data from suppliers.
  • Automated process of product quality control.
  • Intelligent selection of ingredients within the database (categories, goods, listings) through full-text search engine ElasticSearch.
  • Always available current information on the transaction progress and documentation.  Analytics and statistics (the obtained data can be used to improve the performance of the sales department).
jsc spetsenergotrans site preview

JSC Spetsenergotrans

JSC Spetsenergotrans was founded in 2008. It provides logistic services to metallurgical, construction, and fuel and energy companies. The company's fleet of over 17,000 units includes vehicles of different types used for different purposes. Types of cargo are equipment and machinery, metals, pipe products, construction, and engineering materials.

Product:

B2B Marketplace, Logistics

jsc spetsenergotrans logo
Solution from agora:
  • Ready-made out-of-the-box solution with immediate start, adjusted according to the requirements of "Spetsenergotrans" and with additional business modules.
  • Used spare parts are available in the B2B online catalog for fast delivery after request.
  • Quality and detailed description of each product.
  • Updated information on stock balances and availability of items in a particular warehouse. The number and location of spare parts in the warehouse can also be checked via a handy online map.
  • Price lists with a selection by item.
  • Online ordering and payment within the AGORA-based B2B marketplace of "Spetsenergotrans".
  • Affordable value for customers due to a naturally competitive environment within the marketplace.
  • EDI. Electronic document interchange enables the online signing of contracts, specifications, invoices, and other documentation.
  • Automated matching. Substantial time saving achieved due to automated search of suppliers of the required items within the general price list.
  • Easy search by specific parameters within the B2B marketplace due to smart ElasticSearch.
  • The marketplace owner can charge a fee for suppliers' products, thus monetizing his marketplace.
  • Secured trilateral transaction scheme: the supplier sells the product to the marketplace (the marketplace owner), the marketplace sells the product to the customer.

The final result of this b2b e-commerce case study is a B2B marketplace similar to YandexMarket. The difference is customization. Relevance of the marketplace: fast and comfortable delivery of spare parts and consumables to customers at the best prices. It is an excellent opportunity for suppliers to sell used parts of good quality at a favorable price.

The customized interface for the B2B site “Spetsenergotrans” was developed in 2020 to replace the original standard AGORA interface. Extensive work was carried out to implement the new design and features according to the SPA application model. The current project continues operating with integration of a new layout, interface, design, and additional features.

chasopttorg site prev

ChasOptTorg

The company "ChasOptTorg" specializes in wholesale and retail sales of wristwatches. It has been operating in the market for about 20 years. The company is the official distributor of several well-known watch brands like SO&CO New York, Stührling Original, and many others.

Product:

B2B Portal, Wholesale

chasopttorg logo
Solution from agora:
  • Cloud-based b2b platform developed to automate wholesale orders operations. Possibility for hundreds of users to work simultaneously with more than 7000 products.
  • Personalized catalog: individual prices, agreements, and other information for each dealer.
  • Complete order processing cycle including an electronic document interchange. No need for managers to be involved in the process, freeing up resources for other tasks.
  • Integration with ERP.
  • Access to the processing of customer claims.
  • Up-to-date information on clients and orders, statistics, and other data are available in real-time.
  • Full-text search engine ElasticSearch for finding necessary information efficiently and in a short time.
evotor website preview

Evotor

Evotor is a company manufacturing and selling smart terminals and other related online services for a business. A wide range of terminals and applications corresponding to the legislative requirements, including operation according to the Federal Law №54 and EGAIS.

Product:

B2B Marketplace, Wholesale

evotor logo
Solution from agora:
  • Development of a cloud-based B2B portal capable to operate stably with large turnover, a large number of orders and users working simultaneously with the system (more than 2000 dealers with the option to scale the number of partners).
  • Automating the process of selling terminals, services, accessories and consumables.
  • Development of a convenient personal account for dealers.
  • Personalized catalog for each dealer: prices, assortment, order tracking and other options.
  • Integration with ERP 2.2. Order management.

The result of this b2b e-commerce case study for Evotor: significant time and cost savings as a result of the development of the efficient B2B platform.

bikeland site prev

Bikeland

Bikeland is a large company specializing in the sale of motorbikes of the renowned brand KTM and other manufacturers. It also offers a wide range of equipment, spare parts, tuning, consumables, rubber for all motorbikes. It has a large warehouse complex with modern equipment. This enables to keep thousands of the most popular items and promptly fulfilling customer requests in stock. 

Product:

B2B Portal, Wholesale

bikeland logo
Solution from agora:
  • Platform supporting both retail and wholesale customers. Special attention is paid to servicing dealers, with a parallel service for points of sale, corporate clients, and individuals in the motorbike sector.
    Developing a user-friendly personal account.
  • Integration with ERP, based on the unique features of the corporate structure.
  • The platform ensures stable operation, even under heavy workload during order processing.
  • Personalization of the catalog: prices, balances, different categories, and other individual options, adapted to the requirements of the particular customer.
  • Every order can be created, processed, and tracked within the system, with access to other operations.
  • Claims processing.
  • Full order management cycle, including reservation, tracking, and printing documents (EDI connected).
  • The fast full-text search engine ElasticSearch scalable and stable, even in heavy traffic conditions, has been implemented. This service is now available in all new versions of the AGORA platform.
  • Export module (Product Information Management) for selecting goods by assortment. A filtration mechanism to export the required data to the partner, dealer, or distributor website in various formats is available. Access to up-to-date information and statistical summaries.
nefrit site preview

Nefrit

JSC "Nefrit-Keramika" has been one of the largest manufacturers of ceramic tiles and decorative elements since 1990.

Product:

B2B Portal, Wholesale

nefrit logo
Solution from agora:
  • B2B platform with built-in additional Django-based AGORA CMS module (adding pages, layout, custom design, video and audio content uploading, and other features). It enables editing the standard AGORA templates for creating a unique online shop with a customizable storefront design.
  • High customer engagement opportunities, including unregistered customers, due to the non-standard design and functionality of the platform. The template is suitable for both a basic B2B storefront and a marketplace.
  • Full-scale platform with EDI, personalized catalog and usable personal account for partners.
  • Service management system, full-text search engine ElasticSearch and other modules maximizing the efficiency of the platform.
zipdistribution site prev

Zipdistribution

Zipdistribution deals with the supply of appliance parts, including top-shelf and rare parts of popular manufacturers.

Product:

B2B Portal, Wholesale

zipdistribution logo
Solution from agora:
  • Development and implementation of an online B2B platform to optimize the process of handling a large number of catalog products (over 700,000 items), services, multiple dealers, and efficiently carry out other operational activities.
  • Personalized catalog for each user, irrespective of the scale of purchases: from private service centers to large dealer companies.
  • Complete cycle of order processing at all steps (automated acceptance, processing, accounting, sales, control of shipment).
  • Integration with ERP.
  • Integrated EDI.
  • Convenient smart search ElasticSearch to quickly find required items and information via full-text message or by just one word in request.