Case Studies of B2B Portals Launched with Agora

• AGORAB2B-based cloud B2B portal able to handle heavy loads, high sales volumes, and the simultaneous activities of hundreds of dealers.
• Dealer portal designed around the needs of the tire market: lots of small buying companies and urgent book tires for a specific customer.
• Initially, Dunlop Tires preferred a standard AGORAB2B backend with a basic interface for its B2B portal. It was customized in design and usability in a short time. A modern SPA application model with React JavaScript was used for this purpose.
• A standard component base was used for comfortable implementation. In this way, the development of custom components was avoided, thus speeding up the implementation process.
• A personal account with personalized prices, catalog, contracts and special offers is provided for each user in a one-stop-shop.
• The wholesale portal is integrated with ERP. Balances of goods are available in real-time. Reservation is available. External API allows dealers to integrate into a B2B personal account on the portal.
• Electronic document interchange for sales transactions and other documentation is available within the portal.
• Export Manager module (PIM, or Product Information Management) for uploading or exporting data to other systems, for example, to external marketplaces or online shops. The selection by assortment and filter for uploading the required content in different formats (Excel, Yml, or others) is available.
• Automatic collection of analytical data and generation of reports.

• A cloud-based B2B platform automating the acceptance of bulk orders and multi-stage order management and approvals. Apart from increased overall efficiency, it has significantly reduced the workload of managers and other employees of CustomerService.
• Improved quality and significantly reduced time of orders processing due to automated sales of the 5 plants.
• Personalized product catalog and users’ accounts.
• Electronic document interchange.
• Integration with SAP R3 in IDOC format at the level of orders exchange, synchronization of data on materials, balances, and prices.
• A mechanism for customer procurement planning.
• An analytical system with detailed reports. Built-in end-to-end analytics of the transaction processing enabled optimization of shipment processing, reduced the probability of errors, and eliminated bottlenecks.

• A cloud-based B2B platform developed to automate and simplify the process of accepting and processing wholesale orders with reservations and other features.
• Saving managers' time spent on customer support during the sales process and after order placement.
• Personalization of a personal account, catalog, and price lists for dealers.
• Bi-directional integration with ERP.
• Electronic document interchange.
• The up-to-date information on the transaction progress, documentation status and all necessary statistical data.
• Convenient ElasticSearch module for fast full-text search.

• B2B portal for Bohrer trading company with automated processes for orders and shipments.
  Saves the time of sales managers on order processing and the time of account managers on post-sales customer management.
• Personal accounts, catalogs and prices with personalized terms for partners.
• Electronic document interchange.
• Portal with reservations.
• Bi-directional integration with ERP.
• Full-text search engine ElasticSearch.
• Statistical and analytical reports and other relevant information.

• AGORAB2B portal simultaneously providing online service to many users with different levels of access: from large corporate clients, service companies to small dealerships and car repair shops.
• Wholesale online shop provides a concise standard interface based on a constructor and with bi-directional integration.
• Personal account for each user with individual contracts, prices, catalog, special offers.
• Option to purchase online with processing documentation via EDI within the AutoExpert B2B portal.
• Multi-step transactions based on the workflow configurator: multiple steps can be created for each transaction by configuring specific permissions for users, as well as automatic actions of the b2b system.
• Export Manager (Product Information Management) to upload product information to external marketplaces, online shops, or other systems. Sorting by item and by categories is possible. Different export formats are available (Yml, Excel, etc.).
• The intelligent search engine ElasticSearch allows selecting items by wheel size, vehicle model, manufacturer and other characteristics.  A proprietary compatibility database (product-matching) is used to ensure the most accurate and fastest search.
• Automatic analytical data collection and report generation.

Solution features. Within this b2b e-commerce case study a new model of implementation was carried out for the B2B portal of AutoExpert. A personal product manager was assigned by AGORAB2B. Full outsourced technical support was provided: from obtaining customer needs to delivering specific technical solutions. Convenience provided: direct communication with the developer. A specialist from the AGORAB2B side was provided, instead of a manager from the customer's company. This results in a direct and correct solution to the customer's request, with control of the final technical solution. Maximum professionalism and experience in implementation support.

• Platform performing at an optimum level even with large loads: over 10,000 products, around 8,000,000 prices, more than 40 foreign and domestic brands, thousands of dealers, and regional network partners. Individual price types are provided for each customer.
• Personalized terms for each user. User-friendly standard functionality is implemented with an individual approach.
• Complete order management: the system supports the full cycle of order processing.
• Latest AGORAB2B developments are used like splitting data streams (3 streams simultaneously). This enables fast processing of large amounts of data: different prices, products, baskets, up-to-date stocks, and other details. The data processing priority can be customized.
• Successful integration with ERP Sales Management.

• AGORAB2B-based cloud B2B platform developed to automate the acceptance and processing of wholesale orders, dealers and other partners’ support.
• Personal accounts, price lists, and catalog items with personalized terms for each customer.
• Full cycle EDI.
• Integration with ERP.
• Options and built-in modules to save managers' and other staff's time due to process automation.
• Statistical and analytical reports, up-to-date information on the progress of a transaction, the progress of documentation processing, and other important data.
• Smart search engine ElasticSearch.

• A complex task of pricing with converting price tags has been performed. As some items from the company's catalog are imported, their prices are automatically converted into rubles on the platform at the current exchange rate of the Central Bank.
• All price changes are integrated within the catalog with the ability to display prices individually according to product groups and user requirements.
• Personalization of the catalog, price list, special offers, and other services for each dealer.
• A rather difficult (for the unique features of this case) and crucial task of integration with ERP was solved.
• Good functioning of all system components, despite the difficulties of organizing processes and real-time price conversion.
• 70% Automation of business activities has been achieved, freeing up valuable resources to improve customer service and optimize sales.
• Easy and user-friendly operations due to the implementation of the full-text search engine ElasticSearch and other features.

• Cloud-based b2b platform developed to automate wholesale orders operations. Possibility for hundreds of users to work simultaneously with more than 7000 products.
• Personalized catalog: individual prices, agreements, and other information for each dealer.
• Complete order processing cycle including an electronic document interchange. No need for managers to be involved in the process, freeing up resources for other tasks.
• Integration with ERP.
• Access to the processing of customer claims.
• Up-to-date information on clients and orders, statistics, and other data are available in real-time.
• Full-text search engine ElasticSearch for finding necessary information efficiently and in a short time.

• Platform supporting both retail and wholesale customers. Special attention is paid to servicing dealers, with a parallel service for points of sale, corporate clients, and individuals in the motorbike sector.
  Developing a user-friendly personal account.
• Integration with ERP, based on the unique features of the corporate structure.
• The platform ensures stable operation, even under heavy workload during order processing.
• Personalization of the catalog: prices, balances, different categories, and other individual options, adapted to the requirements of the particular customer.
• Every order can be created, processed, and tracked within the system, with access to other operations.
• Claims processing.
• Full order management cycle, including reservation, tracking, and printing documents (EDI connected).
• The fast full-text search engine ElasticSearch scalable and stable, even in heavy traffic conditions, has been implemented. This service is now available in all new versions of the AGORAB2B platform.
• Export module (Product Information Management) for selecting goods by assortment. A filtration mechanism to export the required data to the partner, dealer, or distributor website in various formats is available. Access to up-to-date information and statistical summaries.

• B2B platform with built-in additional Django-based AGORAB2B CMS module (adding pages, layout, custom design, video and audio content uploading, and other features). It enables editing the standard AGORAB2B templates for creating a unique online shop with a customizable storefront design.
• High customer engagement opportunities, including unregistered customers, due to the non-standard design and functionality of the platform. The template is suitable for both a basic B2B storefront and a marketplace.
• Full-scale platform with EDI, personalized catalog and usable personal account for partners.
• Service management system, full-text search engine ElasticSearch and other modules maximizing the efficiency of the platform.

• Development and implementation of an online B2B platform to optimize the process of handling a large number of catalog products (over 700,000 items), services, multiple dealers, and efficiently carry out other operational activities.
• Personalized catalog for each user, irrespective of the scale of purchases: from private service centers to large dealer companies.
• Complete cycle of order processing at all steps (automated acceptance, processing, accounting, sales, control of shipment).
• Integration with ERP.
• Integrated EDI.
• Convenient smart search ElasticSearch to quickly find required items and information via full-text message or by just one word in request.